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In the last three years, we have gone through a period of financial instability, changes in leadership and a shift in our business model, while also preparing a five-year business plan and the next round of ACE funding. We engaged with Pro-Development to help support us through these challenges and provide opportunities for reflection, development and learning. We have very much enjoyed working with Pro-Development, as the insights and experience shared encouraged us to reflect on ourselves, be open to new perspectives and ways of working, and feel supported as we continue to move forward. The DiSC work helped our senior management team become more open to finding common ground and understanding each other’s strengths more effectively. The coaching provided valuable support for one of our team members, giving them a safe space to talk through challenges and issues away from the theatre environment. Those who attended the Essentials of Management training found it hugely beneficial and appreciated having dedicated time away from the office for management reflection and learning with colleagues. The work we have completed together will also support the launch of our new 1-2-1 and annual appraisal process from April 2026. Overall, the experience has been extremely positive and I would highly recommend Pro-Development to other businesses.