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Identifying opportunities for management development with limited resource internally or budget for external support.Pro-Development have built a good knowledge of our business and people, including identifying needs and delivering effective training and workshops that have been well-received and had an impact on a number of managers. Our new supervisors have development effective management skills in their new roles. We have identified and developed an improved process for talent and succession planning which will have a significant impact on talent discussions within the business. The coaching has been well-received and is proving to be beneficial in the approach this manager is already taking in specific situations. The ongoing impact of improved management skills, and the implementation of talent and succession planning that has been missing in the past. The time taken to get to understand our needs, build relationships and deliver effective training, support and guidance. With follow-up rather than delivery and leaving us to it!