18 February 2019

Emails – Is it just me?

Is there anybody else out their who spends ages composing an email, reads and re-reads and then hovers over the send button mustering up the courage to press the button? It is so difficult to send some emails knowing that the words we use can be interpreted in so many ways, often dependant on the […]

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12 February 2019

Respectful Feedback

Only the other day we were with a manager who said, “I just tell them as it is, they just want it straight, none of this softly, softly approach”. Our heart sank, but in the grips of despair, and working on our value of honesty, we decided to challenge this attitude. No matter how ‘thick […]

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16 January 2019

Vision

“In order to carry out positive action, we must develop a positive vision” Dalai Lama When we come back after a break over Christmas, it can often feel a bit lack lustre. The weather is dark and dreary and it is back to business as usual. Sometimes it takes a few weeks for us to […]

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14 January 2019

Appraisals

January is the time for many businesses to undertake appraisals (performance reviews). When we talk about appraisals, does it make your heart sing or fill you with dread? We quite often find it’s the latter! The main reason we find is that people are driven by the process and paperwork, and often, form completion and […]

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14 January 2019

How do I feel?

Drum beat please… “How does it feel to treat me like you do? When you’ve laid your hands upon me and told me who you are I thought I was mistaken, I thought I heard your words Tell me, how do I feel Tell me now, how do I feel” Yes, Blue Monday is here. […]

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10 January 2019

New year, New You!

Well here we go again! Resolutions set, however, the stats would tell us we are unlikely to succeed! Well not this year. Why not turn those resolutions into serious goals that you can smash! Are you with me? Ok, whether you have thought about what you want to achieve this year or not, think about […]

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13 December 2018

Are you on Santa’s Naughty or Nice list?

Why not have a look at completing our naughty or nice questionnaire… tick the ones that are true Communication O Do you have regular team meetings? O Do you have regular 1:1s? O Do you read all your emails? Performance O Do you spend enough time thinking about your performance at work? O Have you […]

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4 December 2018

What we can learn about leadership from Santa!

It’s a busy time of year for the big man, but we caught up with him recently to find out how he motivates the team to deliver, year on year on year. Here is a selection box of top tips… Set a clear and understandable vision “Our vision was revised about 2 years ago and […]

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23 November 2018

Michelle’s a winner at the York Press Awards

What a night! We are so proud that our Michelle scooped a key award last week at the Press Awards winning “Business Personality of the Year”. The award was in recognition of the journey Michelle has been on since setting up the business in 2011. And what a journey it has been too. In early […]

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