Amazing Opportunity in Operations and Marketing whilst developing your career

Are you passionate about making a difference, providing operational support and marketing content to enable the team to deliver exceptional experiences? Do you thrive in a vibrant, creative, and supportive environment where your ideas and contributions are valued? If so, we’d love to welcome you to our team!

5 Reasons to Work with Pro-Development

• You are part of a team that cares for its clients, one another and the impactful work we do in employee engagement, leadership development and training.
• You will have the platform to develop your skills in a trusted and supportive environment with impact across the business.
• You can use your organisational skills to deliver exciting events and support our Learning & Development team with the resources they need.
• Your results in marketing and promoting what we do results in more clients and people we can help support across Yorkshire & the Humber
• You will join a team that is vibrant and collaborative where we strive to make a difference and have a laugh along the way

Your Job Ref: ProDJan

Job Title: Operations and Marketing Assistant
Name of Employer: Pro-Development (UK) Ltd
Industry: Employee Retention/Engagement and Leadership Development
Location: Forest Farm Business Park near Fulford, York
Employment Type: Permanent
Salary: £23,000 – £26,000 (depending on experience)

Additional Benefits:

• 25 days holiday plus bank holidays
• Pension scheme
• Flexible working policy
• Private healthcare
• Profit share bonus

Job Description

About you

We know who thrives on our team, do we sound like we are describing you below?

• Making a difference– You don’t turn up to work your hours, you are compelled to support the team and have a meaningful impact.  You work with a team who strive to be their best, who are passionate and have positive outcomes and create transformation with their clients. You focus on outcomes and impact for everyone in the team and our clients.
• Creativity– You are curious, always looking to learn and enjoy working out how to overcome challenges with other people.  You are brave and willing to try new things, often taking inspiration from solutions that have been created in other industries.
• Trusted – You love that people recognise they can rely on you to do what you say you will. You build lasting relationships and are a trusted support to the team. You work collaboratively and support, challenge and hold honest conversations, always with good intention. You know that teams win and lose together and to win everybody must play their part and be supported.
• Vibrant– Whilst you’re focussed on delivering results you also remember to enjoy yourself; you celebrate individuality and want to work with a team who care about each other.  You will always bring your best self with joy and passion along with energy and enthusiasm.

About the role

You are joining the team to play a crucial role in supporting our Learning & Development (L&D) team, coordinating workshops, managing resources and supporting our marketing efforts to help Pro-Development thrive and deliver more people centred support across Yorkshire and the Humber.

You’ll make a real difference by delivering exceptional operational support to ensure our learning and development workshops and programmes run smoothly.  You will be helping our clients feel supported by creating and managing high-quality resources and collating feedback for continuous improvement, providing seamless support for training workshops and programmes.  You will love a diverse role and be able to prioritise liaising across the team.

Working alongside our Sales and Marketing team, you will be helping to drive marketing initiatives by creating content, managing social media platforms, updating our website, and coordinating promotional activities.  This will also involve organising and managing diaries and logistics for client reviews, events, workshops and exhibitions on behalf of the team and following up these events using our CRM system to build new relationships for the business.

You will enjoy building strong relationships with your teammates and clients and people outside of our company will remark on what a pleasure it is to speak with you.

To achieve this, you will:

• Be highly organised and love coordinating activities with precision.
• Have a creative flair for developing content that’s engaging and produces results and coming up with new ideas for marketing and operational improvements.
• Enjoy working with people and have excellent interpersonal skills to build strong relationships with clients, colleagues, and stakeholders.
• Take initiative and bring a proactive approach to problem-solving and getting things done.
• Be adaptable and enjoy a mix of tasks, from administrative duties to marketing to customer-facing opportunities.
• Be tech-savvy with skills in Microsoft Office, social media platforms, and if you have experience in CRM systems and basic website management that would be great but we can support your learning in this.
• Enjoy organising and supporting events and managing logistics, including room setup, catering, and attendee communication.
• Have the opportunity to bring your ideas to life, improve processes, and collaborate with an inspiring team to achieve meaningful results.

Reward and Career Progression

The salary for this role starts at £23,000 to £26,000 based on your ability to perform the role. There is a discretionary company performance bonus that you will be included in.

The vision for this role is to create a career path for you progress within a few years, based on the results you are able to achieve and the way you fit our team and culture.  We are keen to support the right person to develop within our business.

Working Hours and Location

We are looking for someone who wants to work full-time.  We offer some flexibility around our approach to work although you will primarily be based in the office due to the nature of the role.

Essential Criteria

• Minimum of 2 years’ experience in an administration, sales, or marketing role.
• Strong communication and relationship management skills. We’re looking for someone with a friendly and professional manner to ensure positive customer interactions in person, over the phone, via email or online.
• Proven ability to manage diverse workloads with multiple competing priorities. You need to be logical, pragmatic, and methodical in your approach to organisation.
• Proficient in Microsoft Office (Word, Excel, Outlook and Apps).
• Strong eye for detail to ensure accuracy in preparing resources, updating databases, and producing content.
• Good knowledge of social media platforms and digital marketing tools.
• Ability to work both collaboratively as part of a team and independently when required.
• Positive, proactive, and results-driven with a passion for people.
• Flexible and adaptable, with the ability to manage workload changes effectively and remain calm under pressure, maintaining focus during busy periods or unexpected challenges.
• Minimum of five GCSEs (or equivalent) at grade 4 (C) or above, including English and Maths.

Advantageous Criteria

• Experience working in an SME, Learning & Development, training, or coaching environment.
• Familiarity with Xero accounting software.
• Experience in planning and organising events, including logistics, attendee management, and promotional activities.
• A-levels in relevant subjects such as Business Studies, Marketing, or English.
• Ability to bring fresh ideas to improve marketing campaigns, events, and operational processes.
• Creative problem-solving skills for logistical and operational challenges.
• Familiarity with and CRM systems (e.g., Capsule) and content creation and updating websites.

About Pro-Development

What we do – Founded in 2011, Pro-Development (UK) Ltd helps businesses across Yorkshire and the Humber to retain, engage, and develop their people, making them the best places to work.

Our vision is to be the go-to Employee Engagement and Leadership Development specialists, working with businesses that value their people and the outcomes we create together.

You will be working alongside – Most of our tight-knit 12 person team at one time or another. Most often you will be working with Sarah our Operations Manager and Nicola our Business Development Manager. You will be sharing some of the responsibilities with Jackie our part-time L&D Administrator.

The culture you will be joining is a vibrant and creative environment that is focused on delivering our clients great experiences and meaningful outcomes, whilst having a lot of fun along the way. Our values of Making a Difference, Creative, Trusted and Vibrant guarantee that we do just that.

Your environment is – Our open and bright office near York Designer Outlet is a great place to collaborate, and where we can we also support flexible working to help you succeed in your role.

Does this sound like a role in a team you would thrive in, then apply now, we are waiting to hear from you. If so, we’d love to hear from you!

Please send your CV and a covering letter explaining why you’d be a great fit to info@1245881.eu11.myftpupload.com by 31st January 2025.  Any that arrive over Christmas, we will confirm receipt when we return the week commencing 6^th January.

Benefits

• 25 days holiday plus bank holidays
• Pension
• Profit share bonus scheme
• Private Health care
• Some flexibly working

Join us to make a difference, grow your career, and have fun along the way!