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What our clients say

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DriveSpeed Group

DriveSpeed Group provide tailored vehicle solutions to clients across a range of industries from a base in North Yorkshire. The business has grown significantly since its incorporation in 2011, and has doubled in size in the last three years, with over 20 staff at their office on Fishergate in York.

View Case Study

Swallow Dental Supplies

In 2020 the dental industry was shut down for a couple of months, but Swallow Dental Supplies adapted its PPE product range and are now growing rapidly through their sales of bone regeneration material and other surgical dental supplies.

View Case Study

Lee was incredible!!!! I wish he was my manager!

Excellent, informative course.

Very welcoming and safe environment, perfect for learning setting.

Defo provided methods to achieve goals. Lee made me feel comfy to be honest, open and approachable. This and being in an environment to share vulnerabilities and helped me realise I’m not on my own as much as other stuff.

Building Confidence & Assertiveness Attendees
February 10, 2025

Very interesting session, thank you.

Brilliant session and has made me reflect on myself.

Very insightful.

Loved it, lots to work with and on.

DISC Day – Connect & Adapt: Understanding & Flexing Communication Styles Attendees
January 22, 2025

It helped my frame where I am and areas to improve.

Mainly around how to structure and utilise coaching I do already so it is more structured and less sporadic.

I feel confident now knowing what conversation to have and how to go about it.

Allowed me to stop and think about how I am doing things already.

Pleased to have gone through GROW again and I will look at this again personally and will look at ways to engage others.

A great course!

 

Coaching & Mentoring Attendees
January 13, 2025

Went good for new team leaders.

Very good overall and enjoyed it taken away a lot.

Today Learned new things about change curve.

Overall a great course thanks a lot to Joanne.

Thank You Joanne for having patience with all of us. It was a pleasure knowing you and Thank You for sharing your knowledge with us.

Absolutely loved this course. Joanne was so helpful and just a general lovely lady! Hopefully our paths cross in the near future!

Really good course thank you.

Just an eye opener, was a very useful course for me.

Great course.

Inspiring Leaders Programme – Bootcamp Attendees
January 13, 2025

We have worked with Pro-Development for a significant period of time. Our recent challenge has been centred on developing a Leadership Framework and then getting this out to the business. We have worked with Pro-Development to develop this framework whilst also sending some of our key managers on focused leadership courses. Pro-Development provided valuable support and guidance in building our framework whilst linking it back to our core values. This support was multi layered including workshops and one to one meetings. The results have been fantastic, and we are now in the process of rolling this out to the business. The focus training has also provided great benefits for our managers who have grown in confidence and used the skills they have learnt on the courses to great effect.

Pro-Development have taken the time to understand Yorwaste and what makes us who we are. This has allowed them to tailor their engagements with us to provide the best outcomes possible.

Kevin Smith - Yorwaste Ltd
March 10, 2025

What was your challenge that led you to engage with Pro-Development?

People management and getting the best out of people.

What course of action / programme / activity did you engage with us on?

Skills Bootcamp

What has been your experience of working with us?

Fantastic to summarise in one word. The course was well delivered, well run and plenty engaging.

What impact did the programme / activity have on you on a personal level?

It has allowed me time to reflect on me as a manager / leader and really allow me to focus in on getting the best out of people whilst improving myself also. I feel I have a better understanding of the skills required to be a better manager.

What impact has it had on your business/team (can you think of at least 3 outcomes/benefits)?

Secondment of shift engineer working within my team to engineering manager relieving me to work on projects I’ve been unable to find time for whilst giving the shift engineer experience in management and form part of a succession plan.

Better understanding of performance management

Understanding DISC

What have you most valued about working with Pro-Development?

A group of people, coming together to become better versions of themselves on the same journey as I am on all headed up by our fantastic mentor/trainer/teacher – Abi.

Scott Hudson - Pecan Deluxe
March 17, 2025

Two years ago I was looking for leadership & management training provider and discovered Pro-Development. What a fantastic find! They are a passionate and relatable group of learning & development specialists who have helped us transform our company culture and become a genuine partner to our business.

We have had 4 senior managers complete their long leadership development programmes, commissioned a bespoke supervisor essentials course (Team Leader Skills Bootcamp), and worked extensively with them on employee engagement, values, and our leadership behaviours framework. The impact has been significant, both at an individual level and as a group.

Chris Houston - Tadweld
February 3, 2025

We got Pro-Development involved in our culture challenge onsite. We wanted to understand more about the current culture and how we can adapt in improving our culture moving to our new site in 2025.

Joanne & team at Pro-development managed to create a course which not only helped up understand the current culture, but also provided support in creating a better culture moving forward. The workshop we created wasn’t just sit down and listen based, it included a fun team building activity, which was described as “mind challenging” and “interactive” by our employees.

We also found the support that we received from Pro-Development was second to none. If we needed anything at any given time, they were only a phone call away. We would highly recommend Pro-Development to anyone in future!

 

Jenna Marsh - Schneider Electric
January 26, 2025

When done right it is such a powerful tool….

One of the best things we did as a business was going through the Employee Engagement process with Pro-Development and Michelle Mook.

We have done this twice and even though we gained 91% on both occasions, we still came away with a plan based on the feedback. A key area was Performance Reviews.

With the guidance of Michelle and her team, we transformed this process into one of the most interactive processes I have ever experienced when going through the review process.

What I’m pleased to say is that two years down the line, this continues to grow from strength to strength and as a business we have benefited so much from this… so a big THANK YOU to Michelle Mook and her team, we couldn’t have done this without you!

 

Elain Hughes - Ardent Financial Planning
January 22, 2025

I commenced the Coaching Sessions alongside the Leadership training programme, this came at a time whereby I was working to enhance my skills to enable me to lead a team and encourage the growth of the company. The Coaching supported me at a difficult time in my career and even supported me in making the decision to seek a new opportunity and manage change is a positive and effective manner, I will continue to utilise these tools moving forward.

Coaching with Joanne has been overall fantastic, she is a kind and caring person and without her guidance and listening ear I would not have made the positive changes I have in the last six months.

Joanne gave me plenty of time to adequately express my thoughts and explain myself fully which assisted in me understanding my thoughts further. Whilst consistently keeping to time I never felt pressured, and the timers really gave me incentive to plan my sessions and consider the priorities fully.

I would highly recommend Joanne as a Business Coach and will certainly look to use Pro-Development in the future.

Joanne, thank you for everything.

Laura Street - Mulberry Property Services
January 13, 2025
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