Coaching and mentoring are invaluable tools for people who want to be their very best, who are open to change and aspire to constantly improve. Working in a collaborative environment which supports coaching and mentoring can be a rewarding experience, one which can inspire and empower people, liberating their talent. When a business recognises the need for coaching and mentoring to be part of its very foundation, supporting learning, development and growth across the business; the role of managers is key to its success. This workshop has been designed to help you understand coaching and mentoring, how it fits with effective leadership and to enable you to acquire practical coaching techniques for you to use every day.
Coaching and Mentoring Introduction
This one-day course is designed to provide managers with essential knowledge and a toolkit of skills to support them in their role, enhancing confidence and building essential management skills.
Coaching and Mentoring Learning Outcomes
By the end of this workshop attendees will be able to:-
- Explain how coaching and mentoring underpins the values in your business
- Recognise the role managers play in embedding a coaching culture
- Describe coaching and mentoring, its application in business and the benefits it can bring
- Apply tools and techniques for coaching effectively
- Recognise barriers and identify ways to overcome these
- Create a robust action plan to implement these principles into your working day to get the best out of yourself and your team
Coaching and Mentoring Course Topics
- The fit with your business Vision and Values
- The manager’s role
- The coaching and mentoring continuum
- How mentoring differs from coaching
- Mentoring in business
- Rapport building
- Questioning and Listening
- Feedback
- Physical and environmental barriers
- Behaviour and belief
- The benefits of coaching and mentoring
- Reflection and action planning
Who should attend the Coaching and Mentoring Course
Any employee who is looking to mentor or coach others.
Further Information
This programme usually runs in our training centre in York. Lunch and refreshments are provided throughout the day.
If you would like to arrange a bespoke programme just for your company, please get in touch and we can run a day for your team at your premises.
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During 2025 we experienced significant change to our small team of 8, with 3 people leaving, and 2 new people joining us. We wanted to help manage this change for remaining team members and new ones and therefore enlisted the support of Pro-Development to carry out an employee diagnostics survey. Personally it has given me more confidence to have even more open and honest conversations with my team. The benefits: (1) The results of the survey allowed us to make an immediate difference by being able to see the key areas where we could improve as an employer (2) Following the survey we started work with Pro-Development on reviewing and overhauling our current end of year reviews and monthly 121 format so that we could deliver these in a much more effective way for our team (3) We now have a more simplified structured way to manage monthly 121s and mid/end of year reviews (4) The onus is now on the individuals to be responsible for their own development, when previously they relied heavily on us. We have had a very positive experience of working with Pro-Development. Michelle and Lee were a delight to work with – they have educated us and provided us with new tools to help us grow into stronger managers, meaning we have a stronger team as a result.
Diagnostic Tool
Elf Marketing
Elf Marketing
