Improving Confidence and Assertiveness
The aim of this workshop is to explore tools and models to help gain confidence, practice assertiveness and increase presence within both the workplace and in life. This workshop is led in a safe, informal, supportive and interactive environment.
Improving Confidence and Assertiveness Learning Outcomes
This one day workshop will provide you with the skills and confidence needed to improve your leadership and management skills.
By the end of this workshop attendees will be able to:-
- Identify techniques to improve your confidence
- Identify your social style and how this style may impact on others
- Adapt to different styles in others to ensure effective relationships
- Communicate with different styles of stakeholders/customers
- Apply a range of assertiveness techniques within interactions
- Develop your own personal action plan
Improving Confidence and Assertiveness Course Topics
- Techniques for improving confidence
- Identify what gets in the way of your confidence
- How to manage a lack of confidence
- How to develop your own levels of confidence
- Supporting confidence through body language, tone, words and appearance
- Defining assertive/aggressive/passive behaviour
- Recognising assertive behaviour and how it differs from aggressive and passive behaviour
- Impact of non-assertive behaviour
- Formulating actions to mitigate non assertive behaviour
- Self-assessment of your style
- Verbal and nonverbal communication
- Building self belief
- Tools and techniques to promote an assertive response
- Applying techniques for a win-win outcome
- What will you start doing/stop doing?
- What are you going to do more of/less of?
Who should attend the Improving Confidence and Assertiveness Course
This training is ideal for any employee.
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I engaged with Pro-Development because we recognised a gap between our stated values and the day-to-day behaviours we expected from the team. Although we had values in place, we did not have clearly defined behaviours that demonstrated what those values looked like in practice, so we needed support to translate and embed them into a structured leadership framework that clearly articulated what “living our values” means. My experience of working with Pro-Development was extremely positive, creating a space where the whole team felt involved, listened to and able to contribute meaningfully. The process brought us together around a shared goal and felt genuinely inclusive and energising. The framework has given everyone a clearer understanding of the behaviours that bring our values to life and created a shared set of expectations around how we lead ourselves, work with others and contribute to the organisation. Working together on the framework strengthened relationships, created a stronger sense of purpose and encouraged greater self-awareness and accountability across the team. Going forward, I believe the framework will continue to strengthen collaboration, team cohesion and personal ownership, while also supporting onboarding and development by giving both new and existing colleagues a clear and consistent foundation for how we work. I would highly recommend Pro-Development to other businesses.
Trailblazer 25/26
Torque Law
Torque Law
